What our
Customers say

we could talk about our customers all day long but we’re sure you would much rather hear what they have to say about working with us!

“In any given year Tomoana move in excess of 5000 containers for us”

“Through various different entities and transport routes we have been working with Tomoana Warehousing for about 10 years. Tomoana look after one of our busiest road container laneways transporting UHT milk to the Port of Tauranga. Many of our clients have highly seasonal and often regional plants, making it really important for us to partner with strong national transport providers. As a company we don’t allow for very much margin of error, so it’s crucial for us to pick transport providers that not only offer a reliable and high quality service, but deeply understand the complexities required to meet all necessary compliance and safety requirements, whilst balancing this alongside tight port delivery windows and fluctuating seasonal peaks.

In any given year, Tomoana move in excess of 5000 containers for us on this route. Some of the things we value the most out of working with them is their strong health and safety focus, as well as their willingness to look for new innovative ways to support efficiencies and aide improvements. One example of this is the onsite Combilift and staffing they provide to ensure quick and efficient container turn arounds, as well as onsite expertise in terms of day to day container movements, repairs and maintenance.

The transport space in New Zealand is highly competitive, however Tomoana have proven to us to offer a consistent and reliable high quality service, which is ultimately why we continue to partner with them to implement this high volume of work, across what is one of our largest road container transport laneways.”

 

Daniel Priscott
General Manager – 4PL & Warehouisng
Coda Services

“Outsourcing of our transport and warehousing to specialists has been a great move. It allows us to save time and hassle by letting us focus our energy on growth without being hamstrung by our own resources”

“The Natural Food Group has always had a strong focus on sales and marketing which has resulted in year-on-year growth for the past 10 years. Partnering with Tomoana Warehousing has been an important part of our growth strategy allowing us to scale up quickly as sales dictates. Some of our favourite features of working with Tomoana would have to be their fantastic customer service, broad scope of services and the fact they make our business easier to manage, because we know what’s going to happen and therefore everything can run like clockwork.

As a 3PL logistics provider, Tomoana is well geared up for an account like ours. We utilise a broad range of their transport, warehousing, devanning, MPI approved facility and local delivery services across both large and small unit movements. Whether that be export of containers to our offshore distributors, or single unit pick and pack solutions for direct to stores movements to our New Zealand retailers.

As we are classified as a food manufacturer, there are a lot of regulatory requirements to navigate to ensure everything runs efficiently and all MPI certifications needs are met. Coupled with this, and the fact we are a fast moving progressive business with high stock turns, outsourcing of our transport and warehousing to specialists has been a great move. This saves us time and hassle by letting us focus our energy on growth without being hamstrung by our own resources.

We have always found the team at Tomoana to be enthusiastically engaged, adaptable and prepared to take the time to really get to know our business needs inside and out, in order to ensure they are able to continue to grow and evolve with us.”

Jai Lyons
Operations Manager
Natural Pet Food Group

“We continue to partner with Tomoana because they have a great team, any problems are sorted quickly, and they focus on getting the job done right. That puts them up high in our books.”

“AFFCO is a leading meat processing company in New Zealand with four processing plants located in Napier, Whanganui, Rangiuru and Fielding. About four years ago we undertook a review process of our transport and logistics movements with a key focus on looking for opportunities for efficiencies, specifically around the Tauranga, Wellington and Napier ports. Given Tomoana Warehousing have their core functions operating in Hastings and Tauranga the choice for us was a very strategic one which provided mutual benefits and efficiencies for both us and them. We have been working with Tomoana since then and now move nearly half of our annual export containers through them.

From day one, Tomoana have been very approachable, are quick to provide solutions and they always pick up the phone. From time to time, we have different requirements out of the normal day to day, however Tomoana have the flexibility and fleet to get the job done – nothing seems to phase them. They are proactive and always look at the transport solution as a whole.

We continue to partner with Tomoana because they have a great team, any problems are sorted quickly and they focus on getting the job done right. That puts them up high in our books.”

Bevan Elphick
Group Logistics & Documentation Manager
AFFCO Ltd

“Using a 3PL provider can be nerve-racking. You entrust your inventory into someone else’s care and relying on other people to take the same care of your products, as you would in terms of storage, transportation, and presentation. When it comes to Tomoana they are meticulous, have fantastic staff and great gear – we couldn’t ask for better!”

“Agritrade manufactures and distributes products for farmer and grower production, agronomy, animal nutrition, land development and crop/orchard inputs throughout New Zealand. They are the distribution arm for PGG Wrightson and have two distribution centres in Hamilton and Rolleston.

A few years ago, we were looking for a port based 3PL to help us improve our offshore flow. With operations located close to the Napier and Tauranga ports, we chose to partner with Tomoana Warehousing, and we haven’t been let down. Their service is exceptional, and it’s only gotten better. Whenever there’s a problem, Tomoana look at the outcome first and then reverse engineer it from there to get the best results for everyone.

Using a 3PL provider can be nerve-racking. You entrust your inventory into someone else’s care and relying on other people to take the same care of your products, as you would in terms of storage, transportation, and presentation. When it comes to Tomoana they are meticulous, have fantastic staff and great gear – we couldn’t ask for better!

I believe you can’t have great service without great people. Tomoana has great people, and for us, it all comes down to that. They are like family; they look after their own.”

Paul Threadwell
National Logistics Manager
PGG Wrightson Ltd